Shipping

• We do not ship to PO Boxes.
• We do not ship to HI, PR, AK and US Territories as we cannot ship via plane due to hazmat issues.
• Please also note this also does not qualify for express shipping.

This applies to the individual products, as well as samples and any sets with this product.

Standard Shipping

• Courier Service provided by USPS
• Free with any order over $35 USD
• Delivered 1-4 Business Days
• No Restrictions

Express Shipping

• Courier Service provided by UPS
• $20.99 USD
• Delivered 1-4 Business Days
• No Restrictions

International Shipping

• Cost will be shown at checkout as it varies per destination
• Delivery time varies per destination
• Restrictions will be shown at checkout

We ship to all 50 US states, APO/FPO/DPO addresses, and ship globally to most countries.

For professional orders, we ship only to select countries.

Any restrictions will be messaged during the checkout process if applicable.

Orders placed on the website will be processed within 1-2 business days, Monday through Friday. Orders placed on a weekend or on a public holiday may experience additional processing times.

If you need to change or cancel your order, please reach out to customer service. Changes or cancellations to an order can only be made within 1 hour of placing the order, and are not guaranteed. All processing times are estimates subject to change. Please note that choosing express shipping does not expedite the processing time and the order must process before the express shipping period begins.

You will receive all order confirmations, shipping, and tracking notifications via email if shipping within the United States. You can also track the shipping status of your order(s) by logging in to your account, selecting Order History and clicking Track Order. Click here to log in to your account.

*Business days are Monday through Friday and do not include public holidays.

Orders usually arrive within 2-6 business days within the contiguous US. All other shipping timeframes to International destinations vary based on local carrier. Please note orders placed over the weekend or on a public holiday can experience additional processing time.

Yes, we ship to most International countries from OLAPLEX.COM. Any restrictions will be messaged during the checkout process if applicable.Please use the drop down at the bottom of the website to shop the appropriate country based on your location:

• United States
• United Kingdom
• Australia
• France
• Italy
• Spain

The quoted prices are inclusive of sales taxes when they are shipping to a jurisdiction that is aligned to the domain. For those shipments outside of locations that match the domain, the customer is responsible for the import duties.

Regular shipping is USPS and Express shipping is UPS