Skip to main content
OFFER DETAILS right Created with Sketch.

BUY 2 FULL-SIZED PRODUCTS, GET 1 COMPLIMENTARY WITH CODE: B2G1FALL AT CHECKOUT.

BUY 2 FULL-SIZED PRODUCTS, GET 1 COMPLIMENTARY WITH CODE: B2G1FALL AT CHECKOUT.

BUY 2, ENJOY 1 ON US! USE CODE B2G1FALL UNTIL 9/27/2023, 11:59 PT ONLY AT OLAPLEX.COM ONLY FOR SHIPPING TO US ADDRESSES.

TERMS & CONDITIONS: Free items exclude Kits, Bundles, Limited Edition products, jumbo and liter size products, Travel Size 100ml No.4 + No.5, No.5P Blonde Enhancer Toning Conditioner and Lashbond Building Serum. Code not valid for previously placed orders or pending purchases. Offer cannot be combined with any other promotion. Olaplex reserves the right to cancel any order due to unauthorized, altered, or ineligible use of codes and to modify or cancel promotions due to system error or unforeseen problems. Void where prohibited by law.

popup image

Returns

Returns

If you are in any way not satisfied with your purchase from OLAPLEX.COM, you may return it back to us within 60 days from the date of purchase. To start the return process for US based orders, please find the returns link in your shipping confirmation email, or visit the returns portal linked below. Print out the prepaid shipping label provided, after confirming your return request. If you do not have a printer, you may bring your digital return code to an eligible USPS location and they will print a label for you.

 

Returns Portal 

https://olaplex.com/apps/returns

 

If your delivery address was outside of the US, please send via ground shipment to:


Rakuten Super Logistics
325 Lasley Ave
Hanover Township, PA 18706-1424

Returns are usually processed within 10-14 business days, and you can expect your refund within 5-7 days after your return is accepted and processed.

Please note, a return fee of $5.00 will be deducted from your refund for US returns.

*If your purchase was made outside of OLAPLEX.COM, we ask you to contact the retailer directly for a return in line with their return policy. We cannot guarantee the authenticity of any products purchased outside of our authorized distributors or retailers.

 

For any further enquiries, please contact support@olaplex.com. 

OLAPLEX reserves the right to terminate, modify, or change this policy at any time. Latest revision: 05/13/2022.

Salesforce Chat - Iframes POC